Soft Skills or Weak Skills?

Soft Skills or Weak Skills?

The term soft skill is now used to refer to those skills required by managers and employees to deal with issues related to people. This is considered, for example, the ability to work in a team, to manage conflicts, to listen to others, to be assertive, to give empowerment, etc. Some even include in this concept other types of qualities such as empathy and trust. In this context, it is important to ask if only with skills it is possible to conduct with consistency the issues about the relationships among employees, and in any case, what issues require skills and in what situations they are not enough. Therefore, it is […]